Help & Resources

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ANSWERS TO COMMON QUESTION

1. What are the course requirements?

There are two (2) Phases and two (2) Certificates of Completion required by the Texas Department of Public Safety (DPS) for the teen driver education licensing process.

Our course includes both certificates of completion. There are specific state-mandated course requirements that must be completed, prior to receiving access to each of the certificates.

PHASE I: Modules 1-12 & Official Permit Test
PHASE II: Module 13: 44 Hours of In-Car Instruction: 14 & 30 Hour Driving Instruction Logs

For more detailed information, we recommend checking the “Course Requirements” in the RESOURCES or HELP tabs.

2. When does my account and course access expire?

Account and course access expire one (1) year from your purchase “order date” of our course.

All state-mandated parent-taught driver education course requirements (PHASE I: Classroom Modules 1-12) and (PHASE II: the 44 Hours of In-Car Instruction (14 & 30 Hour Instruction) Logs, must be successfully completed, and the Certificates of Completion downloaded and saved on your personal device, on or before your account expires.

If you need an extension or additional time to complete the state-mandated course requirements, please refer to the Support tab on your dashboard.

3. My parent forgot to purchase the PTDE Program Guide before enrolling in this course, what should I do and can you reset my account?

If your parent has NOT completed the Parent-Taught Driver Education Instructor Designation Services Request and has NOT purchased the Parent Taught Driver Education (PTDE) Program Guide; STOP, do NOT continue with the course and click the TDLR link: https://www.tdlr.texas.gov/ParentTaught/PTSelect.aspx

We cannot reset an account, course progress or re-date or reissue a Certificate of Completion after the Module 1 test has been taken.

4. My account is about to expire and I have NOT finished my course requirements, can I re-enroll without losing course progress?

Yes, you can renew your course access and continue where you left off without losing previous course progress. Please go to our homepage, SUPPORT tab and complete the service request.

5. My “instructor” didn’t qualify to teach me, how do I change the “Instructor’s” name and can you reset my account & permit test?

If you need to update or change your “Designated Instructor’s” name, you MUST notify the Texas Department of Licensing & Regulation (TDLR) directly, and have them email you an updated PTDE Guide Receipt with the “new” instructor’s name.

Please note that if an “instructor” is deemed “ineligible,” by the Texas Department of Public Safety (DPS), or the agency in charge of determining instructor eligibility, per state guidelines, any course time completed under the “ineligible” instructor cannot be counted towards the student’s parent-taught driver education course requirements. The student will be required to enroll as a “new” student and complete the registration process with the new instructor’s name and Texas DL number.

We cannot re-date a Certificate of Completion once it has been issued and we cannot “reset” course progress or your permit test.

TDLR Link: https://www.tdlr.texas.gov/ParentTaught/PTSelect.aspx

6. Are there any minimum time restrictions for completing the course requirements?

Yes, current Texas Driver Education & Safety Administrative Rules, specify that a student CANNOT exceed six (6) hours of combined classroom and behind-the-wheel instruction per day.

Module 1: CAN be completed on the same day of enrollment.

Modules 2-12: CANNOT be completed sooner than 4 days from the date of enrollment and the date of the PTDE Guide Receipt date. Meaning, the student CANNOT complete Modules 1-12 sooner than 4 days from the start of the course or the date on the PTDE Guide receipt.

Behind-the Wheel instruction is limited to a maximum of two (2) hours per day.

A student can complete up to four (4) hours of classroom instruction and two (2) hours of in-car instruction per day or any combination not exceeding 2 hours of in-car instruction per day for a combined total not to exceed 6 hours of instruction per day.

7. When can I take my “Official” Permit test?

You’ll official Class C Road Rules & Road Signs (PERMIT) test, will be made available on your account dashboard, after successfully completing at least Module 1 of 12.

Per DPS requirements, you MUST be at least fifteen (15) years of age to test and apply for a Texas Learner License (Permit).

If you complete Module 1 before you turn 15 years of age, no worries, simply continue to Module 2 -12 and once you turn 15 years of age, our system will unlock access to your Official Class C Road Rules & Road Signs Written “Permit” Test.

8. How do I get the Certificate required for my Learner License (Permit)?

Once you pass the official permit test, your DEE Certificate of Completion (For Learner License) will be made available on your dashboard for you to download and print.

9. What happens if I fail my permit test, do I have to pay again?

NO, you don’t have to pay again, however, per Texas Department of Public Safety (DPS) testing regulations, there is a mandatory 24 hour lock-out period before being able to retest. Additionally, the official DPS Permit Test is timed (60 minutes) and must be taken in one-sitting.

If you close or “x” out of your screen before completing the test, it will be recorded as a failed attempt and you will be required 24 hours before being allowed to re-test.

10. How do I get my Learner License after passing the “permit” test?

You will schedule your application appointment with your local DPS licensing office.

Click Here: https://public.txdpsscheduler.com

11. How do I schedule my Learner License appointment with DPS?

Click Here: https://public.txdpsscheduler.com

12. Will I be required to take another Written “Permit” test at DPS?

NO, you will not be required to take another permit test at DPS, because you will have already taken it directly through our website.

However, you will be required to take a “vision” exam. So, if you require the use of corrective lenses, make sure that you have them when you go to your local DPS office to apply for your learner license (permit).

You will also be required take a photograph for your permit and be finger-printed.

13. What do I take to DPS to apply for my Learner License (Permit)?

How to Apply for Your Learner License:

https://www.dps.texas.gov/section/driver-license/how-apply-texas-driver-license-teen

14. When can I begin my Behind-the-Wheel Instruction?

You may begin the in-car instruction with your approved parent/instructor after receiving your Learner License (Permit) from the Texas Department of Public Safety (DPS).

Please note: A student-driver may NOT receive any In-Car Instruction before obtaining a valid Texas Learner License (Permit) directly from the Texas Department of Public Safety (DPS).

15. Do I have to provide my instructor information?

Yes, you are required to input your designated instructor’s name and their Texas DL# as part of the course process. The instructor information you provide will be used to generate your official DEE Certificates of Completion.

16. DEE964 (LICENSE): How do I request the DEE964 (License) Certificate required for my Driving Test?

Once you complete all of the course requirements (Modules 1-12 and the 14 & 30 Hour Driving Logs), you’ll be able to request your DEE964 (LICENSE) Certificate directly from your account dashboard.

PHASE II: DEE CERTIFICATE OF COMPLETION – PROVISIONAL LICENSE:

To qualify for the final Certificate of Completion (LICENSE), required by DPS for the Driving Test and application, the student must…

  1. must have a valid Texas Learner License,
  2. must complete PHASE I (Modules (1-12)
  3. must complete PHASE II (14 & 30 Hour In-Car Instruction Driving Logs), and
  4. must input Student’s Learner License Number (8 digits)
  5. must input the Completion Date for the 14 Hours of in-car instruction (14 Hour Log)
  6. must input the Completion Date for the 30 Hour Behind-the-Wheel Instruction Log
  7. must confirm Instructor Name and Texas DL Number
  8. must check ALL verification check boxes
  9. must complete the DEE (License) certificate request process before account expires
  10. must download and save the final DEE certificate and all necessary documents on your device

17. How do I get my license after completing the course requirements?

Once you complete all of the course requirements (PHASE 1: Modules 1-12) and (PHASE II: the 14 & 30 Driving Logs), and download your final certificate…

Schedule Your Driving Test Appointment with DPS – https://www.dps.texas.gov/section/driver-license/driver-license-services-appointments

Download, Print & Complete the Driver License Application: https://www.dps.texas.gov/internetforms/Forms/DL-14b.pdf

How to Apply for Your Provisional License (DPS Requirements): https://www.dps.texas.gov/section/driver-license/texas-provisional-license-teen

An applicant MUST be at least 16 years of age and have had a Texas Learner License (PERMIT) for at least 6 months in order to legally apply for a Provisional License

18. Where can I find the 14 & 30 Hour Behind-the-Wheel (In-Car) logs?

You will find this form in your Student Dashboard – RESOURCES tab.

This form may be required by the state when you apply for your Provisional License. Your “Parent-Instructor” will need to fill in the Date of Instruction for every hour completed, but note that per state regulations, you may NOT exceed two (2) hours of “In-Car Instruction” per day.

19. Where can I get a Verification of Enrollment (VOE) form?

The VOE form must be requested directly from your high school administration office. DPS requires a separate VOE form for the Learner License (Permit) and the Provisional License applications.

If you are home-schooled or need a blank copy, you can also find a blank VOE in your Student Dashboard – RESOURCES tab

20. What is the Impact Texas Teen Driver (ITTD) video course and how do I watch it?

Impact Texas Teen Driver (ITTD) is a FREE, but mandatory video that describes the dangers of distracted driving. The Texas Department of Public Safety (DPS) requires all teens, ages 16-17, applying for a new Texas Driver’s License to successfully complete the ITTD video as part of the License Application process. DPS will require that you submit the ITTD Certificate when you apply for your Provisional License.

Click here for the ITTD video.

21. How do I request Transfer to a Commercial Driving School?

Texas Driver Education Administrative Rules allow a person to “Transfer” the classroom instruction 

(PHASE I: Modules 1-12) from a parent taught driving course to a commercial driving school.

Please note that a “Transfer” is not part of our initial course fee. A “Transfer” certificate is a separate and specific legal document that we process manually. Additionally, we are required to submit student reports to the Texas Department of Licensing & Regulation (TDLR) including when a student transfers in or out of our course.

There is a $25 service fee to process a transfer request.

If you choose to “Transfer” to a commercial driving school to complete your driving hours (Phase II), please refer to our homepage, Support tab and complete the Service Request Form; choose “Transfer to a Commercial School.“

IMPORTANT: Please be advised that most in-person driving schools do not accept a “Transfer” from a parent taught driving course, if the student has not completed all of state-mandated Classroom Hours (Modules 1-12), so if you haven’t already, we recommend completing all 12 classroom modules before paying for a transfer.

Once you complete the Transfer Request and pay the service fee, please send an email to Support@ParentTaught101.com with the subject line “Transfer to a Commercial Driving School.” Please include your order number and following information:

  1. The student’s 8 digit Learner License (permit) number
  2. The exact name of the school to which you’re transferring…
  3. The exact address of the school to which you’re transferring…

With the exception of holidays, transfers are processed Monday – Friday 12-4pm CST. The “Transfer” Certificate will be emailed to you 24-48 hours after we receive the student’s 8 digit learner license number, and the name and address of the school to which you’re transferring.

22. Can someone other than my “Designated Instructor,” (a friend, relative or other parent) take me to DPS to apply for Permit and/or License?

No, the Texas Department of Public Safety (DPS) requires that the your “Designated” Instructor be present at the time you apply for your Learner License (Permit) and Provisional Driver License.

DPS will review the “Designated” Instructor’s driving record to make sure that they meet the current instructor requirements. So again, your designated “Instructor” MUST be present when you apply for your Permit & License at DPS. Instructor Requirements: Click HERE

23. How do I get a copy of the TDLR – Parent Taught Program Guide receipt?

You must contact the Texas Department of Licensing & Regulation (TDLR) directly and request a copy of your receipt. Click HERE: https://www.tdlr.texas.gov/ParentTaught/PT_Search.aspx

24. How long do I have to complete this course?

You have one (1) year from your order date to complete all course requirements.

IMPORTANT: Please be advised that this parent taught driver education course is not completed, and final certificate of completion cannot be made available and processed, until the student completes all state-mandated course requirements (PHASE I & PHASE II) and inputs their Learner License Number, the Completion dates for the 14 & 30 Hour Behind-the-Wheel (In-car) Instruction logs and their instructor information into the system, which requires an account to be active.

25. If you are unbale to find the answer to your question, please email us at; Support@ParentTaught101.com, and be sure to include the registered student’s name & DOB.